INFORMATION & RESERVATIONS: Toll-free: (800) 813-2966 | Local: (928) 367-2966
Policies at Northwoods Resort Cabins in Arizona's White Mountains

Northwoods Resort Policies

Northwoods Cabin Policies

  • Check-out time: 10:00 A.M.
  • Check-in time: 3:00 P.M. (Earlier times may be available. Please check with the front desk.)
  • Children ages 5 and under are free, excluding cabins 11 and 12.
  • Holidays and special events require a minimum stay and are billed in advance.
  • Cabins are cleaned prior to arrival. For extended stays, maid services are available for a fee. Inquire at the front office to make arrangements.
  • Towel exchanges can be made at the front office as needed.
  • All cabins are tobacco-smoke free. You are welcome to smoke outside, and we provide ash trays on all porches for your convenience.
  • We provide a fully stocked kitchen including pots, pans, dishes, silverware, cups, a coffee pot, a toaster, a microwave, a full-sized refrigerator, and various utensils.
  • We also provide dish soap and strainers and we ask that you wash used dishes prior to checking out. If you prefer our maid wash dishes you have used during your stay, a $20.00 surcharge will be assessed.

Cancellation & Refund Policy

We require a 14-day notice of any cancellation. A fee of $30.00 will be billed to your credit card if a cancellation is made within the 14-day period of your reserved stay.

Cancellation of any days within the reservation must be made at least 14 days prior to original arrival date, otherwise the full amount for the original reserved stay is payable upon arrival.

There are NO refunds holiday and special-event stays. You will be held responsible for your entire reserved stay.

Pet Policy

We are a pet-friendly environment and in certain cabins, welcome those with pets. No pets are allowed without prior approval. For each pet, there is a $6.00 per night surcharge.

If your pets are accustomed to sitting on furniture or bedding, we ask you to bring a sheet or blanket of your own to protect the furniture and bedding.

If your pet sheds excessively, we can provide you a vacuum to remove the hair prior to departure.

You are responsible to pick up after your pet! Please bring disposal bags with you.

Absolutely no pets are allowed unattended in the cabins at any time unless they are crated and quiet. You are responsible for any damages that occur inside of or outside our cabins.